Job Description:
1. Prepare and issue Motor, Travel, and other General Insurance quotes and policies.
2. Act as a liaison between clients and insurance companies to ensure smooth policy issuance and service delivery.
3. Manage the entire claim process from initial intimation to final settlement.
4. Provide ongoing customer service and support to clients for policy renewals, amendments, and queries.
5. Maintain accurate records of client interactions, policies, and claims in the company's system.
Technical Competencies:
1. In-depth knowledge of General Insurance products (Motor, Travel, etc.)
2. Understanding of end-to-end claims process
3. Proficiency in MS Office (especially Excel and Word for quotes and documentation)
4. Familiarity with insurance policy issuance procedures
Job Competencies:
1. Strong negotiation and customer service skills
2. Excellent communication and interpersonal abilities
3. Proactive problem-solving in claims and policy issuance
4. Ability to coordinate between clients and insurance companies
