INVESTOR GRIEVANCES
Stock Broker Investor Complaints
Investor Complaints Data by Stock Brokers
Reference: SEBI Circular No. SEBI/HO/MIRSD/DOP/P/CIR/2021/676 dated December 02, 2021
Data for the month ending - March 2024
SNo Recieved from Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average Resolution on time^ (in days)
Pending for less than 3 Months Pending for more than 3 Months
1 Directly from Investors 0 2 0 2 0 3
2 SEBI (SCORES) 0 0 0 0 0 0
3 Stock Exchanges 0 1 0 1 0 6
4 Other Sources (if any) 0 0 0 0 0 0
  Grand Total 0 3 0 3 0 9

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
Trend of monthly disposal of Complaints
SNo Month Carried forward from previous month Received Resolved* Pending#
1 April 2023 0 0 0 0
2 May 2023 0 0 0 0
3 June 2023 0 0 0 0
4 July 2023 0 0 0 0
5 August 2023 0 1 1 0
6 September 2023 0 0 0 0
7 October 2023 0 0 0 0
8 November 2023 0 0 0 0
9 December 2023 0 0 0 0
10 January 2024 0 0 0 0
11 February 2024 0 2 2 0
12 March 2024 0 3 3 0
  Grand Total 0 6 6 0

*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.
Trend of annual disposal of complaints – Stock Brokers
SNo Year Carried forward from previous year Received during the year Resolved during the year Pending at the end of the year
1 2017-2018 0 4 4 0
2 2018-2019 0 14 14 0
3 2019-2020 0 7 7 0
4 2020-2021 0 9 9 0
5 2021-2022 0 6 6 0
6 2022-2023 0 7 7 0
  Grand Total 0 47 47 0

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.